Contact Us

If you have any questions, comments or inquiries about any of our products, we are very happy to answer any query you may have.

You can contact us in a number of ways:

Live Chat:

The quickest method is to use the live chat feature at the bottom right of the page. 


You can speak to one of our sales staff on: (844) 4-HAMMOCK (442-6662).

Our lines are open 9am - 5pm EST Monday to Friday. Alternatively you can leave a message and we will call you back during office hours. 


You can email us at We aim to reply to emails within 4 hours during office hours.


You can also post correspondence (letters only) to our headquarters in Manhattan. 

The Outdoor Hammock Store
1732 1st Ave #26414
New York, NY 10128

For larger items, please send them to:

The Outdoor Hammock Store
500 Westover Dr #6414
Sanford, NC 27330

Please do not use either of these addresses for returns. You will be provided with the correct shipping address when you receive your RMA number.